HownIt — Your home, your way.

Guide to HownIt

How and what to upload

  1. Take bright, clear photos of every room during daylight for the best first impression.
    1Take bright, clear photos of every room during daylight for the best first impression.
  2. Include photos of the front and rear of your property so buyers can see the full picture.
    2Include photos of the front and rear of your property so buyers can see the full picture.
  3. Don't forget your garden, driveway, garage or any outdoor space that adds value.
    3Don't forget your garden, driveway, garage or any outdoor space that adds value.
  4. Group your photos by room to make your listing easy to browse.
    4Group your photos by room to make your listing easy to browse.
  5. Add a short walkthrough video if you can — it helps buyers get a better feel for your home.
    5Add a short walkthrough video if you can — it helps buyers get a better feel for your home.
  6. Write an honest description including key features, recent improvements and anything buyers should know.
    6Write an honest description including key features, recent improvements and anything buyers should know.

How to message buyers

  1. Tap "Message" on a listing to start chatting securely with a buyer or seller.
    1Tap "Message" on a listing to start chatting securely with a buyer or seller.
  2. Reply promptly — most enquiries are made within the first few days of your listing going live.
    2Reply promptly — most enquiries are made within the first few days of your listing going live.
  3. Share extra photos or answer questions directly through the chat if requested.
    3Share extra photos or answer questions directly through the chat if requested.
  4. Keep conversations inside HownIt so everything stays in one secure place.
    4Keep conversations inside HownIt so everything stays in one secure place.

Arrange viewings yourself

  1. Choose viewing times that work for you by responding to visit requests in the app.
    1Choose viewing times that work for you by responding to visit requests in the app.
  2. Confirm the visitor's name before every viewing.
    2Confirm the visitor's name before every viewing.
  3. Where possible, arrange viewings during daylight and have someone with you.
    3Where possible, arrange viewings during daylight and have someone with you.
  4. Follow up in the chat afterwards to answer any questions or discuss next steps.
    4Follow up in the chat afterwards to answer any questions or discuss next steps.

Doing your own deal

  • Discuss offers directly with the buyer — you stay in control of negotiations.
  • Agree a price that works for both parties.
  • Once accepted, mark your property as Sold STC.
  • You will need a conveyancer or solicitor to handle the legal process.
  • When your sale completes, update your listing to Sold.

Before you publish

  • Double check your photos.
  • Check your asking price.
  • Ensure your description is accurate.
  • Ensure your contact details are correct.
  • Review everything before going live.